Privacy Policy
Last updated: September 2026. Your privacy and trust matter deeply to us. Here is how we safeguard and process your personal information.
1. Introduction & Commitment
At MAABRIE BY NITYA ("MAABRIE", "we", "our", "us"), we are dedicated to protecting your privacy and ensuring transparency in how your personal data is collected, stored, and utilized.
This Privacy Policy details our practices concerning information collected through our official storefront website and our direct WhatsApp concierge channels.
2. Information We Collect
When you browse our catalog, save items to your wishlist, or initiate an order, we collect only the necessary details to fulfill your requests:
- Contact & Shipping Information: Full name, shipping postal address, contact phone number, and email address.
- Custom Gifting Details: Handwritten note contents, recipient names, and special customization instructions provided for hampers.
- Technical & Session Data: Browser type, device viewport characteristics, and anonymous session telemetry used strictly to optimize page loading speeds.
3. How Your Information Is Used
Your personal information is used strictly for legitimate business and fulfillment functions:
- Handcrafting, boxing, labeling, and dispatching your orders.
- Transmitting order updates, tracking airway bill (AWB) links, and delivery notifications via SMS or WhatsApp.
- Responding to customer care inquiries and resolving replacement requests.
- Enhancing your shopping experience and preventing fraudulent transactions.
4. Zero Data Selling Pledge
We never sell, rent, trade, or lease your personal information or contact numbers to third-party telemarketers or external advertising networks. Your information remains strictly within the MAABRIE fulfillment ecosystem.
5. Payment Security & Encryption
Security is woven into our architecture. All financial transactions conducted through our payment partners are processed through RBI-compliant, bank-grade 256-bit SSL encryption.
MAABRIE never accesses, captures, or retains your sensitive payment credentials, such as debit/credit card numbers, CVVs, or bank UPI PINs.
6. Trusted Logistics Partners
In order to transport your packages from our Lucknow studio to your destination, your delivery details (name, postal address, and phone number) are securely shared with our vetted national logistics partners (such as Delhivery, Shiprocket, or Blue Dart). These partners are contractually bound to use your data solely for logistics delivery.
7. Local Storage & Cookies
Our website utilizes modern browser local storage to preserve your cart items and wishlist preferences seamlessly across page refreshes. We do not employ intrusive tracking cookies or cross-site tracking pixels without your consent.
8. Your Rights & Data Erasure
You possess full rights to request access to the personal data we hold about you, request corrections to your delivery contact details, or request that your contact record be permanently deleted from our communication databases.
To exercise any of these rights, please write to us at mabribysisters@gmail.com.
9. Policy Updates & Inquiries
We may periodically update this policy to reflect enhancements in our services or changes in regulatory standards. Any revisions will be published immediately on this page.
For any inquiries regarding our privacy standards, contact us at:
- Email: mabribysisters@gmail.com
- WhatsApp / Phone: +91 63903 31015
- Atelier: Lucknow, Uttar Pradesh, India